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Privacy Policy

 

Effective date: 21 April 2026

Last updated: 21 April 2026

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1. Who we are

This website is operated by Victoria Tippett Ltd (“I”, “me”, “my”, “we”, “us” or “our”).

I am responsible for deciding how your personal data is used.

Contact details
Name: Victoria Tippett Ltd
Contact name: Victoria Tippett
Email: support@victoriatippett.com
Address: 11A Kimberley Park Road, Falmouth, TR11 2DA

If you have any questions about this privacy policy or how your personal data is used, please contact me using the details above.

2. What this policy covers

This privacy policy explains how I collect, use, store and protect your personal data when you:

  • visit my website;

  • send an enquiry;

  • book a session, service, event or programme;

  • buy from me;

  • join my mailing list;

  • message me by email, social media or contact form.

3. The personal data I collect

Depending on how you interact with me, I may collect:

  • your name;

  • your email address;

  • your phone number;

  • your billing or payment details;

  • details about bookings, purchases or services you enquire about;

  • information you choose to share with me in forms, emails or messages;

  • technical information such as your IP address, browser type, device type and website usage data;

  • marketing preferences, such as whether you want to receive emails from me.

If you choose to share more personal or sensitive information with me, I will only use it where necessary and lawful to do so.

4. Sensitive information

Because of the nature of my work, you may choose to share sensitive personal information with me, including information about your health, emotional wellbeing, trauma, relationships, sex life or other deeply personal matters.

I do not ask for more sensitive information than I need. If I process special category data, I will only do so where I have both a lawful basis under UK GDPR and an additional condition required for that type of data.

5. How I collect your data

I collect personal data:

  • directly from you, when you fill in a form, book, buy, subscribe or contact me;

  • automatically when you use my website, through cookies and similar technologies;

  • from third-party platforms you use to interact with me, such as payment systems, website hosts, booking systems or email providers.

My website is hosted on Wix, which may collect and process technical and visitor data needed to operate the website and its features. Wix says site owners should explain how visitor data is collected, used, disclosed and managed, and provide a privacy policy link in the site footer or cookie banner.

6. How I use your personal data

I may use your personal data to:

  • reply to your enquiries;

  • provide my services to you;

  • manage bookings, purchases and payments;

  • send service-related messages;

  • send newsletters, marketing emails or updates where I am allowed to do so;

  • improve my website, services and customer experience;

  • keep business and financial records;

  • protect my business and website;

  • comply with legal obligations.

7. My lawful bases for processing

Under UK data protection law, I rely on one or more of the following lawful bases:

  • Contract — where I need your data to provide a service to you or take steps before entering into a contract with you.

  • Legitimate interests — where I use your data in a way that is necessary for running and improving my business, provided your rights do not override those interests.

  • Consent — where you have given clear permission, for example to receive marketing emails or accept non-essential cookies.

  • Legal obligation — where I need to use your data to comply with the law.

8. Marketing emails

If you sign up to receive emails, updates or offers from me, I may send you marketing communications.

You can unsubscribe at any time by:

The UK rules on direct marketing by email sit under PECR as well as UK GDPR.

9. Cookies and similar technologies

My website may use cookies and similar technologies to make the site work, understand how visitors use it and improve performance.

Because my site is hosted on Wix, Wix may place cookies or use similar technologies for important reasons such as providing the website, improving performance, monitoring effectiveness and keeping the platform secure. Wix provides tools such as the Wix Privacy Center and cookie banners to help site owners manage cookie consent.

Some cookies are strictly necessary. Others, such as analytics, tracking pixels, scripts, tags or marketing cookies, may require your consent. The ICO says PECR applies not just to cookies, but also to tracking pixels, web storage, scripts, tags and similar technologies.

10. Sharing your data

I may share your data with trusted third parties where needed to run my business, such as:

  • Wix, as my website hosting provider;

  • payment processors;

  • email marketing platforms;

  • booking or scheduling tools;

  • IT and admin support services;

  • professional advisers such as accountants, solicitors or insurers;

  • regulators, authorities or law enforcement where required.

I do not sell your personal data.

11. International transfers

Some of the providers I use, including website and software providers, may store or process your data outside the UK. Where that happens, I will take reasonable steps to make sure appropriate safeguards are in place.

12. How long I keep your data

I only keep personal data for as long as I need it for the reasons it was collected, including legal, tax and accounting obligations. The ICO says you should explain how long you keep data or the criteria you use to decide this.

As a guide, I may keep:

  • enquiry data for up to 12 months;

  • client and transaction records for up to 6 years where required for tax or accounting purposes;

  • mailing list data until you unsubscribe or ask to be removed;

  • technical website data in line with my website, cookie and analytics settings.

13. Your rights

You may have the right to:

  • ask for access to the personal data I hold about you;

  • ask me to correct inaccurate data;

  • ask me to delete your data in some circumstances;

  • ask me to restrict how I use your data;

  • object to certain uses of your data;

  • ask for your data to be transferred to you or another provider, where applicable;

  • withdraw consent at any time where I rely on consent.

To exercise any of these rights, please email me at support@victoriatippett.com.

14. Complaints

If you have a concern about how I use your personal data, please contact me first and I will do my best to resolve it.

You also have the right to complain to the Information Commissioner’s Office (ICO), which is the UK data protection regulator.

15. Data security

I take reasonable steps to protect your personal data from loss, misuse, unauthorised access, disclosure or alteration.

16. Third-party links

My website may include links to other websites. I am not responsible for the privacy practices of those sites, and I encourage you to read their own privacy policies.

17. Changes to this policy

I may update this privacy policy from time to time. The most current version will always be posted on this website with the updated date shown at the top.

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